Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000
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Frequently Asked Questions


You’ve got the questions, we’ve got the answers!

What is Plantd?

Plantd is a revolutionary app that combines the idea of “going green” with a gamified concept that will allow our users to have trees planted on their behalf, offset their carbon footprint, make money by referring people to join, and enter amazing contests and life changing experiences.

Where does Plantd plant their trees?

Currently we are working with projects in North and South America. As we grow we will be expanding our planting to regions all over the world. We work with tree planting projects that are not only improving the environment, but also creating jobs and enriching the locations in which they are being planted.

How soon after my payment are the trees planted?

Trees will be planted no later than 30 days from your payment date.

What is a carbon offset?

Carbon offsets are defined as actions that cause a reduction of carbon emission, or other greenhouse gases, in order to negate actions that produce your carbon footprint.

What is my carbon footprint?

The average person in America emits a carbon footprint of approximately 16 tons/year. We at Plantd allow our users to participate in projects that help to make the environment cleaner, and therefore offset part or all of your carbon footprint. This feature can be found in our offset section.

What types of offset projects does Plantd participate with?

We are very specific in the projects that we choose to involve ourselves with. We have chosen a group of projects through a third party who develops and finances these projects around the world that reduce carbon emissions, protect biodiversity, and bring real benefits to local communities. We are extremely passionate about ensuring that these projects deliver measurable benefits.

How often should I offset my carbon footprint?

If you choose to offset your entire carbon footprint, you can do this once per year. We do encourage you to come back throughout the year to offset individual items, such as travel for vacation.

Can I change my billing information?

Method of payment can be changed at any time by clicking on the subscription tab in your profile.

How do I contact Plantd?

We encourage you to reach out with questions, concerns, or feedback. We are easily accessible and can be reached at info@plantd.life. We pride ourselves on communication and will address your message as soon as possible.